Reference

Understand the Rules Before You Play

Our legal terms set out exactly how your account works, what rights you hold, and where our obligations begin and end — covering everything from account eligibility and wallet activity through DANA, OVO, or GoPay, to how your data is stored and who to…

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Browse Our Full Legal Position

kudajutu Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our terms apply to every account action — from opening your profile to linking your OVO or DANA wallet, placing a bet, and requesting a withdrawal. Eligibility is governed by local law; if access is restricted in your region, these terms explain how we handle your

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data and any pending wallet balance. We retain only the account data needed to verify identity and process transactions through DANA, OVO, or GoPay. Cookies are used to maintain session state and to remember your payment preferences across visits — you can adjust cookie behaviour in
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your device browser settings at any time. Wallet-linked payment instructions, including GoPay transfer confirmations, are logged for dispute resolution only and are not shared with third parties outside of legal obligations. Changes to these terms are posted here first; continuing to use your account after a
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change notice means you accept the updated version. Players in Palembang and across Indonesia should check local regulations before opening an account, as availability depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Explore Our Data and Account Security Practices

We handle account data with a clear retention policy — keeping only what is necessary for transaction verification and identity checks. Here is how we approach the four areas that matter most to your account security and legal rights.

Data Retention

We hold your account data only as long as required by applicable regulations. Once your account is closed, transaction records are archived in line with standard retention periods before deletion.

Cookie Control

Session cookies remember your DANA or OVO payment preference during an active session. Persistent cookies can be cleared anytime from your browser or mobile app settings without affecting your account balance.

Account Security

Every login triggers an OTP step to confirm your identity. Wallet links — whether DANA, OVO, or GoPay — require a secondary verification before any withdrawal instruction is processed.

Request Your Data

You can request a copy of your stored account data or ask for specific records to be removed by submitting a formal request through our help centre or via email with your account ID attached.

REACH OUR TEAM

Contact Us About Any Legal Query

If you have a question about how your rights apply, how we use account data, or how to request a policy change, our support team handles legal queries directly. Reach out through any of the channels below and we will route your message to the right person on our compliance side.

Switch Through Common Legal Questions

These are the questions we hear most from our account holders about how the legal terms apply to their wallets, data, and account access. Each answer is kept direct so you know exactly where you stand.

Yes. Account access and eligibility depend on local law and are available only in supported regions. We recommend checking your local regulations before completing registration.

Wallet details linked to your account are stored in encrypted form and used only to process deposits and withdrawals. They are never shared with third parties except where required by law.

Yes. Submit a formal deletion request through the help centre or by email with your account ID. We will process it in line with applicable retention rules and confirm when it is complete.

Any verified balance is returned to the GoPay account linked at the time of closure. The process follows our standard withdrawal verification steps before the transfer is confirmed.

We post all changes to this page before they take effect. A notice also appears inside your account dashboard. Continuing to use your account after the change date counts as acceptance.

Send a written dispute to our support email with your account ID and the specific concern. Our compliance team reviews each request and responds with a reference number within one business day.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Understand the Rules Before You Play

Explore Our Data and Account Security Practices

Contact Us About Any Legal Query

Switch Through Common Legal Questions

01 Does Indonesian law affect my ability to open an account?

02 How is my DANA or OVO wallet information stored?

03 Can I request that my account data be deleted?

04 What happens to my GoPay balance if my account is closed?

05 How will I know if the legal terms have changed?

06 Who do I contact to dispute how my data was used?

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